Cars
How FLUX Works
Business
Become a Host
Blog
Help
How can we help?
Start by searching your article or switch the category below to quickly find the help you need.
Featured Articles
Who owns the car/motorcycle?
What is covered by FLUX’s insurance?
What is the concierge service?
What’s included in the monthly price?
Can I buy my FLUX car?
How does FLUX work?
General
Subscribing to FLUX
What if I do not like the car/motorcycle after I get it?
Monthly Subscription - FLUX Ultra
FLUX Referral Program
Can I test drive the car/motorcycle?
FLUX Business Class
How is FLUX Business Class different from Subscribe to Own?
How do I subscribe to FLUX Business Class?
What cars do you have available on FLUX Business Class?
What is FLUX Business Class?
Who can subscribe to FLUX Business Class?
Managing Your Subscriptions
Can I modify my car/motorcycle?
Can I pause my subscription?
What happens if I get a parking ticket, red-light ticket or speed camera ticket?
What if I want to cancel my subscription early?
Can a family member or friend drive my car/motorcycle ?
FLUX Vehicles
Has my car/motorcycle been fully inspected before it is delivered?
What condition can I expect my car/motorcycle to be in?
Deliveries and Returns
Where can I have the car/motorcycle delivered/picked up?
I’m returning my car/motorcycle, is there anything I need to do?
Roadside Assistance
What happens if the car/motorcycle breaks down?
What happens if I get into an accident?
Becoming a Member
Eligibility for Members with Foreign Driver Licenses
How can I become a FLUX member?
How do I qualify?
Where is the FLUX service currently available?
Can I join if my driver’s licence is from outside of Malaysia?
Billing
What happens if I go over my monthly mileage cap?
What happens if I don’t fully use my mileage cap?
What can I expect to see on my monthly bill?
Where do I find my monthly bill?
Payments
How can I pay for FLUX?
When is my FLUX subscription charged?
How does FLUX charge my account?
What happens if my payment method fails?
Swap Fee
Contact Us
Call Us
Email Us
Make an in-person appointment
Past Promotions
MERDEKA SALE 2024
Mid Year Deals 2025
FLUX RAYA 2025
FLUX SPECIAL 2025
FLUX Merdeka Sale 2025
Promotions
FLUX Birthday Gift
FLUX Escape The Ordinary 2025
FLUX x DOJO KL Promo
FLUX's Coverage
What am I responsible for fixing when it comes to car/motorcycle maintenance?
Legal
Privacy Policy
Terms of Use
Can't find what you are looking for?
Contact our Customer Service team via phone available from Mondays - Fridays (9 AM to 6 PM), excluding Saturdays, Sundays and Public Holidays in Wilayah Persekutuan Kuala Lumpur.
+603 6411 5611
support@driveflux.com
