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How can we help?
Start by searching your article or switch the category below to quickly find the help you need.
Featured Articles
What is covered by FLUX’s insurance?
How does FLUX work?
What is the concierge service?
What’s included in the monthly price?
Who owns the car/motorcycle?
What happens if I failed to pay the outstanding amount promptly?
General
Subscribing to FLUX
What if I do not like the car/motorcycle after I get it?
Monthly Subscription - FLUX Ultra
FLUX Referral Program
Can I test drive the car/motorcycle?
FLUX Business Class
Who can subscribe to FLUX Business Class?
How do I subscribe to FLUX Business Class?
What is FLUX Business Class?
What cars do you have available on FLUX Business Class?
How is FLUX Business Class different from Subscribe to Own?
Managing Your Subscriptions
Can I modify my car/motorcycle?
Can I pause my subscription?
What do I do if I need to show proof of my subscription to law enforcement?
Can I change my mileage package?
What happens if I get a parking ticket, red-light ticket or speed camera ticket?
FLUX Vehicles
Has my car/motorcycle been fully inspected before it is delivered?
What condition can I expect my car/motorcycle to be in?
Deliveries and Returns
I’m returning my car/motorcycle, is there anything I need to do?
Where can I have the car/motorcycle delivered/picked up?
Roadside Assistance
What happens if the car/motorcycle breaks down?
What happens if I get into an accident?
Becoming a Member
Eligibility for Members with Foreign Driver Licenses
How can I become a FLUX member?
Can I join if my driver’s licence is from outside of Malaysia?
How do I qualify?
Where is the FLUX service currently available?
Billing
What happens if I go over my monthly mileage cap?
Where do I find my monthly bill?
What can I expect to see on my monthly bill?
What happens if I don’t fully use my mileage cap?
Payments
What happens if my payment method fails?
How does FLUX charge my account?
When is my FLUX subscription charged?
How can I pay for FLUX?
Swap Fee
Contact Us
Make an in-person appointment
Email Us
Call Us
FLUX's Coverage
What am I responsible for fixing when it comes to car/motorcycle maintenance?
Past Promotions
FLUX BOLEH 2024
FLUX Referral Program 2024
MERDEKA SALE 2024
Mid Year Deals 2025
FLUX RAYA 2025
Promotions
FLUX Birthday Gift
FLUX RM188 off for 2 months
Brand New Cars on FLUX: 20% off Sitewide Promo
Legal
Privacy Policy
Terms of Use
Can't find what you are looking for?
Contact our Customer Service team via phone available from Mondays - Fridays (9 AM to 6 PM), excluding Saturdays, Sundays and Public Holidays in Wilayah Persekutuan Kuala Lumpur.
+603 6411 5611
support@driveflux.com