Swap Fee
Members of FLUX enjoy the flexibility to swap their vehicle for a different listing, subject to the following terms and conditions:
Eligibility
Members must use their current vehicle for a minimum of thirty (30) days before submitting a swap request.
Swap requests can be made through Customer Service for the intended vehicle.
Associated Fees
Swap Fee: A flat fee of RM 1,650.00 applies to every vehicle swap.
Security Deposit: A new security deposit will be required for the swap. The refund of your previous security deposit will be processed after the swapped vehicle has been delivered and the inspection of your current vehicle is successfully completed.
Usage Limits
Members can swap vehicles up to twelve (12) times a year, equivalent to one swap per month.
Restrictions for NEW Vehicles
Vehicles listed as "NEW" are not eligible for swapping within the first twelve (12) months of subscription.
Members subscribed to a "NEW" vehicle can only request a swap starting from the 13th month of use.
Kindly note that, effective 1st January 2025, the service fee for all existing and new subscriptions will be adjusted to 10%.
We encourage you to review the terms carefully before submitting a swap request. For further assistance, feel free to reach out to our Customer Service team.
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