You can upgrade or downgrade your mileage package at any time before the start of every billing cycle. For example, if your next billing cycle starts on the 1st of June, you can make changes to your mileage package any time before the 1st of June for it to take effect for that billing cycle.

Please take note that upgrading/downgrading your mileage package needs to be acknowledged and processed by our team before the start of your monthly billing cycle. You may contact our Customer Service team via call (03-6411 5611) or email (

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Can I change my mileage package?